PRIVACY POLICY

Last updated: 23 September 2025

1. Introduction

This Privacy Policy describes how IFEMENDO INTERNATIONAL PTE. LTD. ("IFEMENDO", "we", "us") collects, uses and protects the personal information of users of its website https://academy.ifemendo.com (hereinafter "the Website").

We respect your data in accordance with the GDPR (EU) and the PDPA (Singapore).

2. Data collected

We collect, in particular:

Identification information: surname, first name, date of birth, email address, telephone number
Payment information: credit card and billing details (via secure service providers)
Usage information: pages visited, browsing time, interactions with content
Technical data: IP address, browser type, device used

3. Purposes of processing

The data is used to:

Provide and manage educational services
Process payments and orders
Send communications related to services
Improve the Website through user behaviour analysis
Comply with our legal and tax obligations

4. Legal basis for processing

We process your data according to:

Performance of a contract: provision of requested services
Consent: marketing communications and newsletters
Legal obligations: tax and regulatory compliance
Legitimate interest: improvement of the Website and prevention of fraud

5. Data sharing

Your data may be shared with:

Service providers: hosting, payment, analytics (under confidentiality agreements)
Legal authorities: if required by law
Marketing partners: only with your explicit consent

No data is sold to third parties.

6. Data retention

Active user data: retained for the duration of the account and 5 years after last activity
Marketing data: retained until consent is withdrawn

7. Data security

We use technical and organisational measures to protect your data against:

Unauthorised access
Loss, destruction or alteration
Theft or disclosure
Secure transactions via PCI DSS-certified providers.

8. Your rights

In accordance with the GDPR, you may:

Access your personal data
Correct or update your information
Request the deletion of your data
Restrict or object to processing
Withdraw your marketing consent at any time
Request the portability of your data

To exercise your rights: contact form

9. Cookies and trackers

The Website uses cookies to:

Ensure the proper functioning of the Website
Analyse traffic and improve the user experience
Personalise content and marketing offers

You can manage your preferences via the cookie banner or your browser.

10. Policy changes

This policy may be updated at any time.

The date of the last update is indicated at the top of the page.

Please check this page regularly for any changes.